Press Release: Citizen Perception Survey

The perception of insecurity is increasing in Bogotá while young people lead in citizen optimism, reveals the 2025 Citizen Perception Survey.

• Positive feelings towards Bogotá are increasing: satisfaction (61%), pride (57%) and optimism (48%) show significant increases.

• Young people lead the way in hope: despite facing greater challenges, they register the highest optimism (59%) regarding the future of the city.

• Approval of the district's management decreased to 26%, while confidence in the Mayor's office increased to 17.7%.

• Strengthening crime prevention in the most critical environments; promoting comprehensive youth welfare policies that connect education, employment and mental health; and improving communication of public management and participation to rebuild institutional trust are some of the recommendations put forward.

Bogotá, December 4, 2025 | The 2025 Citizen Perception Survey (EPC), presented by Bogotá Cómo Vamos, reveals that Bogotá is experiencing a moment full of nuances: while concerns are growing regarding key issues such as health, security, mobility, and institutional trust, Bogotans are expressing a significant increase in positive feelings toward the city. This year, satisfaction with Bogotá as a place to live reached 61%, five points higher than in 2024; optimism about the city's direction reached 48%, nine points above the previous year; and pride in the capital remained at 57%, showing that, despite the challenges, a strong emotional connection with the city persists.

A key finding emerges from this picture: young people are the most optimistic group about Bogotá's future, with 59% believing the city is on the right track, eleven points above the overall average. This contrasts with their lower satisfaction with the city (58% compared to the overall average of 61%), their greater perception of insecurity, their exposure to violence, and their economic difficulties. Even so, young people are not only more optimistic: they also demonstrate more active civic behavior, with a greater willingness to report crimes when they are victims (42%) and a high regard for walking (87%) and cycling (92%).

The results also reveal significant challenges. The perception of insecurity in the city reaches 62%, the highest figure recorded since 2008, and in the neighborhood it reaches 43%. Approval of the district's administration falls from 42% in 2024 to 26% in 2025, highlighting a gap between the positive emotional connection citizens maintain with Bogotá and their evaluation of the local government. Trust in the Mayor's office, although improving, remains low: it increases from 12.3% in 2024 to 17.7% in 2025.

In terms of mobility, although high levels of dissatisfaction with TransMilenio persist, the results show significant changes in how users evaluate the service. This year, the main reasons for dissatisfaction continue to be robberies within the system (63.7%), overcrowding (66.4%), and delays or uncertainty in service frequency (28.1%). However, one of the historically most critical factors shows a significant improvement: travel delays decreased from 49.2% in 2024 to 32.1% in 2025, a reduction of 17 percentage points that indicates progress in travel times within the system.

To share these results, explore their implications, and foster dialogue, Bogotá Cómo Vamos will officially launch the 2025 Citizen Participation Survey (EPC 2025) at an event on December 4th at 9:00 am at Javeriana University. The event will feature the Mayor of Bogotá, Carlos Fernando Galán, who will participate in the discussion “The Power of What We Feel: Young People Talk with Mayor Galán.” This forum will bring together young leaders to talk with the mayor about the challenges facing their generation and how the survey results will inform the city's priorities in the coming months.

Similarly, Bogotá Cómo Vamos presents key recommendations to move towards a safer, more equitable and trustworthy city: strengthen crime prevention in the most critical environments; promote comprehensive youth welfare policies that connect education, employment and mental health; improve public communication to rebuild institutional trust; accelerate interventions in the most congested areas; and promote walkable and safe urban spaces.

This survey is made possible thanks to the support of Fundación Corona, Casa Editorial El Tiempo, Universidad Javeriana and the Bogotá Chamber of Commerce, institutions that have supported the Bogotá Cómo Vamos program for more than two decades with the purpose of monitoring and understanding the quality of life in the city.

The complete results, as well as the information broken down by localities, age groups and socioeconomic conditions, can be consulted on the data dashboard available to any citizen.

To see the results of the EPC 2025, click here: https://bit.ly/3AKxCgP